Job Description:
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Responsibilities:
- Assist contract manager with a team of 16 employees across two shifts.
- Ensure employees adhere to their schedules and perform their duties effectively.
- Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
- Monitor and evaluate employee performance, providing feedback and coaching as needed.
- Conduct regular team meetings to communicate company policies, updates, and goals.
- Assist in training new hires and ensure they understand their roles and responsibilities.
- Handle scheduling, attendance tracking, and shift adjustments as necessary.
- Ensure compliance with airport regulations and safety protocols.
- Maintain records of employee performance, incidents, and other relevant information.
- Collaborate with management to develop and implement operational improvements.
- Must be able to pass PANYNJ badging requirements.
Qualifications:
- Must have similar experience managing multiple employees.
- Associate or bachelor's in business administration degree is preferred
- Ability to work contingent on schedule & operational needs.
- Ability to read, write, speak fluently, and understand the English language.
- Must be fluent in written, verbal, and communication skills.
- Must be fluent in Excel, Microsoft, outlook, etc.
Skill in:
Organizing and leading a Team
Collaboration and consensus building
Analyzing problems and formulating sound conclusions
Handling difficult situations with tact and diplomacy
Organization and strategic development
Written and verbal communication
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
